Video Upload Failed? Here’s What to Do
Quick steps to fix upload issues—get help via support tickets, our AI bot, or the contact form.
1. What to Do When Upload Fails
If your upload doesn’t go through, you have three ways to get quick support:
Raise a Support Ticket
The fastest way to get help. Our support team will review the issue and respond quickly.
Chat with Our AI Bot
Available 24/7. Explain the problem and the bot will guide you with fixes, or connect you to a human agent.
Use the Contact Form
Fill out the form with your details and the issue you’re facing. Our team will follow up with a solution.
2. Quick Tips Before Retrying Upload
Check your internet connection
Make sure your video file size is within the allowed limit
Try refreshing the page and re-uploading
Still need help? Click here to raise a ticket!