Overview
Key metrics across 22 surveyed customers
Avg Report Value
—
out of 5.0
Happiness Index
—
16 of 22 customers
Complements Coaching
—
vs. competing with it
Follow-up Willing
—
re-engagement rate
Primary Use Case
What customers use GameRun for
Most Helpful Report Sections
Ranked by customer mentions
Top Improvement Requests
What customers want fixed most
Pricing Feedback
What customers will pay and how they want to be billed
Sweet Spot Price
$9.99
11 of 22 chose this
Price Ceiling
$19.99
where resistance peaks
Top Billing Pref
#1 Monthly
8 of 22 customers
Willingness-to-Pay Funnel
Customers comfortable at each monthly price tier
Preferred Plan Structure
How customers want to be billed
Key Pricing Takeaways
Direct quotes from customers on pricing
"Get rid of the token system and go to flat pricing."
— Jeff Volk, Parent
"If I could afford it, I would use it every day for my son."
— Gabriel Mora, Parent
"$10–15 a month would be great."
— Greg Pierro, Parent
"100 free points only allowed 1 upload — then $30 for another 100."
— Greg Pierro, Parent
Voice of Customer
What customers love, what needs fixing, and happiness scores across all 22 respondents
What They Love
What Needs Work
Customer Happiness Ratings
Happiness score (1–5 😞→😄) and sentiment per customer — sorted by score
| Customer | Role | One-line description | Happiness | Sentiment |
|---|